Privacy Policy — How got111 Keeps Your Data Secure

The company operating got111 (got111.co) ("we", "us", "got111") uses this Privacy Policy to clearly explain how your personal data is collected, processed, stored, and kept secure.

By using the got111 platform or creating an account, you agree to this privacy policy. We believe your data belongs to you — which is why ensuring complete transparency before using it is our responsibility.

This Privacy Policy applies to all got111 services, including the website, mobile app, live chat support, and email communications. It applies to you whenever you use any part of our platform.

Got111 only collects data that is necessary to provide our services, ensure security, and meet legal obligations. We collect three types of data:

Information You Provide Directly

When you register on got111 or use our services, the following information is collected directly from you:

• Full name and date of birth
• Email Address & Mobile Number
• Current Address & Nationality
• National ID or Passport Number (for KYC verification)
• Payment method details (bKash/Nagad/Rocket number)
• Any information shared via support chat

Automatically collected data

Data collected automatically while you use got111:

• IP address and device type
• Browser version and operating system
• Login Time & Session Data
• Page Visit & Click History
• Game History & Transaction Records

Information Received from Third Parties

In certain cases, got111 may also receive information from legitimate third parties:

• Transaction confirmation details from payment providers
• KYC Information from Identity Verification Agencies
• Referral information from affiliate partners (where applicable)

Got111 uses your data only for specific, legitimate purposes. Here's a breakdown of what data is used for and why:

• Account Management: Completing the registration process, maintaining login security, and verifying your account.
• Service Delivery: Processing deposits and withdrawals, granting game access, and issuing bonuses.
• Customer Support: Answering your questions, resolving issues, and providing account support.
• Security & Fraud Prevention: Detecting suspicious activity, preventing multiple accounts, and keeping the platform secure.
• Legal Obligation: Complying with AML (Anti-Money Laundering) regulations and submitting required reports to regulatory authorities.
• Service improvement: Analyzing your experience to make the platform better.
• Marketing (subject to consent): Informing you about relevant promotions and offers — only if you have given your consent.

Got111 respects your privacy. We only share data in the limited circumstances below, and strictly on a need-to-know basis:

Service Provider Partners

Got111 works with trusted third-party partners to operate its services. Only the information strictly necessary is shared with them:

• Payment gateways (bKash, Nagad, Rocket) — for processing transactions.
• KYC verification services — for identity confirmation.
• Game software providers — for game operation and management.
• Cloud hosting services — for data storage and system operations.

We have strict data processing agreements in place with these partners, and they are required to comply with got111's privacy standards.

Legal obligations

Got111 is legally required to share data in the following circumstances:

• In response to lawful requests from government or regulatory authorities.
• As directed by court order.
• To assist in investigations into money laundering or other financial crimes.

Got111 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform runs smoothly.

Cookie Types

• Essential Cookies: Required to maintain login sessions, ensure security, and support core functionality. These cannot be disabled.
• Performance Cookies: Helps analyze which pages are visited most to improve site speed and overall performance.
• Functionality cookies: Remembers your preferred language, layout settings, and similar preferences.
• Marketing cookies (optional): To show you relevant offers based on your interests. These remain inactive without your consent.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Got111 follows the highest industry security standards to keep your data safe. Our security measures include:

• SSL/TLS encryption: All data exchanged between your browser and our servers is fully encrypted.
• AES-256 encryption: Sensitive data at rest is protected with military-grade encryption.
• Firewall and DDoS protection: Advanced protection against server-side attacks.
• Regular security audits: Regular system audits conducted by third-party specialists.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.

Data Retention Period

How long got111 retains your data depends on the type of information and applicable legal requirements:

• Account data: retained for up to 5 years after account closure (legal obligation).
• Transaction records: 7 years (financial regulatory requirement).
• KYC documents: 5 years, or as required by regulatory guidelines.
• Gaming history: retained while your account is active and for 2 years after closure.
• Support chat logs: 1 year.

Got111 respects your rights regarding your personal data. Below is a full overview of those rights:

To exercise any of your rights support@got111.coto email got111. We will respond to your request within 30 days.

Got111 is an 18+ platform. We strictly ensure that no one under the age of 18 can access our services.

• Date of birth is verified at the time of registration.
• Age is verified as part of the KYC process.
• If an underage account is identified, it will be closed immediately and all associated data will be securely deleted.
• If Parents Are Concerned support@got111.coto get in touch.

Got111 may update this Privacy Policy from time to time. When changes are made:

• You will be notified at your registered email address if any significant changes are made.
• The "Last Updated" date at the top of the page will reflect any changes.
• Continued use of our services after any changes will be considered acceptance of the updated policy.
• If you do not agree, you will have the option to close your account.

Contact support if you'd like to access a previous version of our Privacy Policy.

For any questions, comments, or concerns about this Privacy Policy, you can reach got111 through the following:

• Email: support@got111.co
• Live Chat: Click the chat button at the bottom right of the website (available 24/7)
• FAQ: FAQ Page View

Got111's data protection team will respond to all your requests within a maximum of 30 business days.